Privacy Policy

Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and business information you provide when contacting us or requesting our services.
• Technical Information: IP address, browser type, device information, and website usage data collected through cookies and analytics tools.
• Communication Records: Records of your communications with us, including emails, phone calls, and service inquiries.

How We Use Your Information

We use your personal information for the following purposes:

• To provide and improve our AI business services
• To respond to your inquiries and communicate with you
• To process service requests and deliver solutions
• To send relevant business information and updates
• To comply with legal and regulatory requirements
• To analyze website usage and improve user experience

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business and providing services to you
• Legal Requirements: When required by law, legal process, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Employee training on data protection practices
• Secure hosting and backup systems

Your Rights

Under Canadian privacy legislation, you have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Portability: Request a copy of your information in a structured, machine-readable format
• Objection: Object to certain processing of your personal information
• Withdrawal: Withdraw consent for processing based on consent

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve our website functionality and user experience
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Active business relationships: Throughout the duration of our business relationship
• Legal compliance: As required by applicable laws and regulations
• Legitimate business interests: For reasonable periods to resolve disputes or enforce agreements

International Data Transfers

Your personal information is primarily processed and stored within Canada. If we need to transfer your information outside Canada, we will:

• Ensure adequate protection measures are in place
• Comply with applicable data protection laws
• Obtain your consent when required
• Use appropriate safeguards and contractual protections

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing notice through our services

Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us: